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GoodWe-LetMeRepair strategic service alliance: peace of mind for our customers in Poland!

2019-10-24

After achieving a meteoric international success and years of arising great expectations, GoodWe is finally landing in the United States solar market. GoodWe has come to stay in America. For GoodWe this week is full of historical significance, as the company participates as an exhibitor at the Solar Power International taking place this week at the Salt Palace Convention Center of Salt Lake City. Our booth is the 2609.

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GoodWe has always understood that no success is truly global and complete in the solar industry without having presence in the American market, which without a doubt is one of the most complex and sophisticated. For years GoodWe has eyed the US market from the distance and now the conditions are finally ripe for our grand introduction to the US solar market: the demand outlook is bullish and GoodWe has developed just the right technological answers for the different niches of this market.

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GoodWe has set up a specialized team, which this week is in Salt Lake City to discuss all sorts of partnerships in North America: from jointly developing targeted sales strategies, all the way to enhancing the company brand across the diversified American solar industry media outlets.

Poland is one of Europe’s rapidly growing PV markets. As part of our commitment and development into major European markets, we are thrilled to announce the establishment of a strategic and comprehensive technical service partnership with the experienced and highly reputed technical service company LetMeRepair. LetMeRepair will be working with us to provide GoodWe customers in Poland with 1st level technical support and will be supported by GoodWe’s 2nd level technical services team. As part of this partnership, LetMeRepair will be offering email and telephone assistance for post sales related inquiries. Troubleshooting and onsite telephone assistance are two of the many services that LetMeRepair will offer to customers installing GoodWe inverters.

LetMeRepair is a highly reputed Business Process Outsourcing (BPO) company, with many years of experience in providing technical services in the solar industry. LetMeRepair specializes in providing comprehensive "Presales” and "After Sales cycles” services, with a strong combined background in solar, IT, office automation, consumer electronics and telecommunication industries, which has allowed it to accumulate an ever growing amount of valuable knowledge across nine countries. This expertise is now at the service of our Polish customers.

The credentials of LetMeRepair are truly outstanding: over the years the company has invested in top quality equipment and tooling and has been recognised for its commitment to deliver optimal turnaround times with a solid commitment to excellence, always going beyond customer expectations thanks to its exceptional service.

GoodWe strives to expand its strategic footprint in Poland and thanks to this alliance we are confident that our customers will receive the support that is required. Our partnership with LetMeRepair brings GoodWe one step closer to Poland and going forward we believe our customers will benefit from a high level technical service in their native language. This will allow installers to focus exclusively on the development and expansion of their solar business with our amazing GoodWe inverters.

This association is one brilliant example of GoodWe’s commitment to keep providing quick-responses, comprehensive and professional after-sales services to our global customers.

Hotline:

Service: +48 (62) 75 38 087

Email:

service.pl@goodwe.com

Address:

ul. Częstochowska 140, 62-800 Kalisz, Poland




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